September 10, 2015
After the Billions-of-devices-hype came even bigger numbers on the Big Data opportunity. It’s obviously so that being able to gather and analyse huge amount of data from different sources gives interesting opportunities for both good and bad guys. And the big number game always works: if airlines save 1% cost it’s a huge amount of money. Or if rescue shows up at car accidents a minute earlier on average we save many lives and loads of pain and money. If people on the planet save a minute a day on their way to work we would create mountains of time to be used for something fantastic. We have left the Billions and talk Trillions now.
Let’s come back to the view that enormous shared data power in the cloud is the only way forward. We’ve heard it before. It all started with IBM’s mighty mainframes in the core and 3270 terminals in the edge. Computing was only about central expensive machines until Apple turned it all upside down with the first personal computer. And ever since have IT managers and others had to struggle with the balance between edge and core. At 3Com we invented Ethernet and argued power to the edge. Why send data outside the office if it’s internal and only to be shared between people in the office? It’s at least not safer and what if connection to the center is lost? It has been going on like this, back and forth, Thin Clients with all power in the core was really the future for a while and most recently employees started bring their own, rarely thin, devices to work.
There is definitely a lot of economies of scale to run things from the center. But innovation often comes from the edge. That’s why we have regional and local governments for example. Culture, climate, economy, religion, desire and everything else differs from place to place, company to company, human to human.
Coming back to Big Data and IoT. First of all, IoT is most often small data, and little or no velocity, variation and all the other V’s that Big Data is supposed to deal with. Secondly, in many applications we need to make really quick decisions down there at the floor, in the edge. A home care solution which tries to identify when a person living there is about to get stroke, requires a thorough understanding of that individual, constant monitoring and learning and very rapid and correct alarms when something is about to go wrong. A retailer who need to put the new pasta somewhere need to make that decision now. With real-time support for that decision it will be a better one than without.
I believe a new wave of distributed AI applications within self-learning systems will be a really important part of the Internet of Everything. Keep an eye at companies like our THINGS member Aifloo and Imagimob, both developing AI capable edge devices for industrial, healthcare, retail and energy markets. These clever devices with their own sensors built-in, might even make it possible to avoid further integration into larger equipment to provide applications requested.
July 21, 2014
One of the most talked about areas for Internet of Things is Smart Cities. Cities themselves invest to become one. Most of the large players in IoT focus on Smart Cities. There are events, predictions, articles and show cases everywhere and each and everyone use their own definition of Smart Cities. A city is a very complex and dynamic location which from an ICT point of view could be described as a system of systems. It is obvious that sub-systems could be more efficient using IoT solutions and that the overall system of systems could be improved if the data collected was shared cleverly between the systems. No wonder Smart Cities is a perfect topic to focus on both for suppliers and municipalities.
But how much smarter has cities become over the last years? Well, there are of course impressive reference cases here and there and a lot of sub-systems in a lot of cities have become better using IoT solutions. But the size and complexity of pulling it all together in a city is difficult to deal with both from practical and technical perspectives.
This is why I am really impressed by Infracontrol, their pragmatic approach to Smart Cities and what they have been able to do. They started about 20 years ago to help cities connecting mainly traffic related things like tunnel alarms, ventilation systems and traffic lights. As they grew bigger in several cities and with new applications they developed Infracontrol Online™ 2003 to connect cities and citizens for better services. Today they have 56 Swedish municipalities using Infracontrol Online™ and their first ones in Portugal in place as well. Their customers report 60% better service quality, 30% savings in maintenance expenses, a lot of energy savings and higher citizen satisfaction. Sounds smart to me! Needless to say Infracontrol is a member of the Swedish SMSE-alliance!
Get inspired by Jenny Gustavsson’s 5 minute pitch on Infracontrol at Internet of Everything For Real™ 2014!
July 4, 2014
Better use of energy is one of the key challenges to our society today and smart metering is the first step towards a smarter electricity system. It makes it possible to understand the overall level of electricity consumption and for example compare it with historical data or similar buildings. But in order to understand which devices consumes what in a house, office or apartment we have had to put a meter on that specific device for a while and track the result.
, a small start-up in Stockholm, is taking a completely different and much more elegant and scalable approach – they listen to the electricity and identify patterns they recognize. In a similar way as Shazam
identifies music they can see fridges, heat pumps and washing machines. Their detective mounted on the smart meter send the data to the cloud where Watty use their clever algorithms to analyze and report back in an easy to use app. They can even detect appliances that might go on fire or an open door to a fridge.
I think this is brilliant and the right approach to better energy use. Take a couple of minutes to listen to Eva Andersson at Watty presenting what they do in the Case Marathon at Internet of Everything For Real™ 2014
in Stockholm: https://www.youtube.com/watch?v=QyfBrbh840o
Watty is of course a member of SMSE
together with 27 other Swedish start-ups in the IoE space.
June 29, 2013
What more does it take to make M2M aka Internet of Things – everything or some things – happen big way? Let’s revisit the key components again. Data is the gold of M2M and the winners will be those who best utilize the data captured. Integration of data in existing business systems and processes is key to maximizing the value. Distribution of information through relevant channels and to terminals of users choice, using open api’s and gorgeous human-machine interaction is required for the applications to be used. Generic Device Control platforms on top of service providers networks together with Specialist Service Enablers are required to make it affordable to develop and maintain applications for clients of all types. The winners in Service Enablement will be the ones who understand the data they are dealing with and due to the huge amounts of industries and functions to be served Service Enablement will be a very fragmented part of our industry.
I see most of this happening now and our industry is definitely developing fast. We are in the teenage stage already with clients moving from thinking and talking to doing. From Powerpoint to pilots. There is absolutely no better way to understand what happens if one connects things than actually connecting some things to play around with. And there is no better way to go for that than to contact a Specialist Service Enabler who has most things ready. Connecting things and collecting the data in the cloud was good enough 1-2 years ago when technology was the key challenge. But today the challenges are mainly business centric why understanding the context of the data is key to succeed. This is why Specialist Service Enablers is the right choice when it is time for a pilot or proof of concept project.
But there is one major thing missing: Internet is global, ICT is a global business and Internet of Things will have to be global as well to prosper. Vendors and operators are working quite hard to make this happen which is great but it will take long time and they can’t make it themselves. Most organizations in the world are small to medium-sized and the software they use are mostly local or localized. Law, policies, culture, language, taxonomy, habits, taxation, religion, alphabet and friendship are examples of things that make people use local software. And it will continue to be like this for many many years. Since the data captured in M2M solutions should end up in business applications, maybe blended with data from public or commercial sources, we need what I call a glocal value chain. The global component is needed to drive economies of scale and enable international business etc. The local part is there to cope with the local requirements, to ensure proper integration in business systems and to engage integrators, consultants and developers locally bringing their clients with them.
Glocal value chains are always difficult to make work. But in our case, whatever we call our industry, I find it quite straight forward. The global part consists of operators (like Telenor Connexion) and their alliances (like GMA), Telecommunication vendors (like Ericsson and Telit) and international ICT vendors (like Cisco, SAP and Oracle who all have started to move now). Ever since Ericsson’s 50 Billion Devices statement this inside-out effort has been coming along quite well. The local part, i.e. developers, integrators, resellers and consultants, has in most parts not got going yet and therefore the small to medium businesses in general are in waiting mode or not even aware. Specialist Service Enablers constitute the missing link. Due to missing operator device connectivity services they have had to learn to deal with the connectivity layer directly. And the services they provide to customers in the industry they target is to a large degree useful across boarders. To me it’s clear: operator networks with device connectivity services together with Specialist Service Enablers interfacing to local developers and integrators is the way forward. The challenges are primarily commercial and practical, not technical. I am working with members of Swedish M2M Service Enablers in several projects along those lines and it looks very promising.
June 15, 2013
An M2M Industry in its teens is a reality. Decision makers are beginning to looking into threats and opportunities with M2M / IoT, and especially product owners are moving to real-life trials and action. I have still to come across a trial which didn’t bring unexpected results and insight! Therefore I keep on arguing that people should leave Excel and Powerpoint behind for a while, and make a trial. Just connect five-ten devices and see what comes out. My favorite example is Springworks who always work very thoroughly and connected their boss’ car and made it tweet to the employees.
If trials and action is the right approach at this stage of M2M, then the value of Service Enablement is even more obvious. If you can find yourself a company who already have built the basics of what you need (i.e. the connectivity part, a cloud based context-aware data service and distribution capabilities through apps, web and maybe other interfaces), who understand your application and are willing to help you getting going fast – just do it! For little money and effort you will get fantastic data in almost no time.
This is why I established Swedish M2M Service Enablers (SMSE) in March 2012. Our objectives are educating the market, promote Sweden as a good place to look for M2M Service Enablement and to promote the alliance members. As of yesterday we added two new members – Fridat and Vinnter – and now we are 12 members and 5 sponsors including TeliaSonera, Telenor Connexion, Tele2 and Net1.
Now when decision makers and product owners want to start doing things the M2M industry runs the risk of loosing them since it is very hard to know where to go to get help. Their existing IT and technology partners will not be able to help and quick small trials are not really what the operators and the consulting firms are keen on. This is where the specialized M2M Service Enablers come in. They will help the industry picking up the interest and turn it into small affordable good enough quality trials. We have presented this pitch at events, meetings and in articles internationally over the last 15 months and we sense momentum building up. Service Enablers from other countries want to join us (and we work with some informally) and we are increasingly asked to come for events and customer meetings, even bilateral efforts.
Swedish M2M Service Enablers (SMSE) is an informal small alliance of companies sharing the desire to be part of building the connected society, Internet of Things, Internet of Everything or whatever we want to call it. They all work really hard in a tough immature market and their creativity and determination to make it happen is fantastic. And there are similar fighters around the world of equal importance to the success of the industry. In my mind they are the key to a successful Internet of Things and I would welcome any initiative that would make life easier for them. Our next big effort is on Tuesday when we run M2M For Real™ 2013 in Stockholm, sharing eleven inspiring real-life M2M-cases with a large number of decision makers. Please keep your ideas, proposals and invitations coming!
May 13, 2013
Digital documents are cheaper, faster and environmentally better to deal with than paper documents and they can be automatically dealt with in applications of all sorts. The Internet enabled swift distribution of digital documents and PC’s with scanners became a normal way to digitalize paper documents in offices and homes. Scanning companies introduced large scale scanning services and the smartphones enabled mobile scanning by use of the embedded camera and distribution over the mobile network or Wi-Fi. But one important need has not yet been fulfilled: secure mobile digitalization.
Many business documents are critical for completion of processes – a signed delivery note is needed for invoicing, a signed bank note for completion of a transaction, a signed agreement for completion of a deal and a signed prescription to acquire serious medicine in a drug store. Such documents need to be taken care of with relevant security.
Possio’s new Mobile Scan to Email Service addresses the need to digitalize a paper document on the go and send it securely to pre-defined receivers. These documents are typically sent via traditional mail, courier or fax today but in many cases collected and brought manually to the office. Regardless of method it often adds many days or even weeks to processes. In some cases the documents can’t be read or never even arrives. If and when the paper document arrives it often has to be scanned into a digital document for further processing. Imagine scanning the document when it is signed, sending it safely over the mobile network to a pre-defined receiver with acknowledgement that delivery went fine and in a minute have it delivered to the right person anywhere in the world. The receiver doesn’t have to digitalize the document before next action and due to rich metadata attached to each document they become traceable. One can even use the keyboard for authentication of the person sending the document.
Possio Mobile Scan to Email Service is an easy to use cloud based service with scanners attached via mobile networks. A customer is defined in the cloud based server and can add or remove scanners as desired. Each customer decide the functionality of their own private service, i.e. which email addresses should receive documents, if keypads should be used to send documents to different receivers and if authentication should be used. Customers buy the terminals and pay a fixed monthly fee for the service. Possio currently offers two terminals: Possio GRETA Mobile Scanner and Printer which is a mobile all-in-one A4-scanner terminal and Possio SVEA GSM Connector which deliver the Mobile Scan to Email Service using any standard G3 fax.
Secure Mobile Digitalization can speed up and increase quality of business processes across most industries. Typical applications are “internal mail substitution” and management of delivery documentation. It is generically true that the earlier in the business process a paper document can be digitalized and securely transferred the better.
I am personally involved in Possio and believe this is a good example of a generic M2M application meeting real operational needs of businesses around the world. The patent pending technology also enables mobile operators to transition from mobile fax problems to secure mobile digitalization opportunities. It will be interesting to see how the new service is received at M2M+ and M2M Forum in Milan today and tomorrow. I’m here with a delegation from Swedish M2M Service Enablers: Springworks, Maingate, Possio and B3IT.
February 19, 2013
M2M Service Enablement is the “magic” turning generic communication services into specific applications in an affordable and scalable way. Users need applications addressing their needs and the role of M2M Service Enablers is to make it easier, faster and cheaper to develop, implement and maintain such applications. But M2M Service Enablement is complex and requires communication and IT skills together with serious understanding of the industry or function to serve. Service Enablers need to be specialized since only the companies understanding the context of the data can deliver to the customers according to their expectations. “Connecting things and gather data in the cloud” is already too generic.
The Service Enablement market will be specialized and industry focused. But still it has to become international for M2M to really take off. Today the M2M Device Connectivity part of it is quite international but most Specialist Service Enablers are domestic. And while Device Connectivity solutions enable operators to deliver better and more granular services, Specialist Service Enablers are needed to bring new customers.
In order to try push Service Enablement to become international I started a small alliance called Swedish M2M Service Enablers a year ago. Today two new members joined and we are now ten companies. But we also announced four new sponsors of our initiative, are mobile operators. This gives us more weight and power which is needed to move the internationalization forward.
The purpose of the alliance is to educate the market, promote Sweden as a great place to go to for Service Enablement solutions and to promote the individual members abroad. We welcome invites to collaborate, discuss, speak and most importantly make business together. A number of such relationships are already in place but we can manage many more. Just keep them coming! Next opportunity is to ask for me in the Swedish Pavilion at Mobile World Congress, hall 7 (stand 7E80).
October 3, 2012
The magic between the generic communication services and the specific application providing desired value to the users business is what we call M2M Services Enablement. This component of a M2M solution is absolutely vital since it shortens time and effort to develop the solution and minimize the effort to maintain and further develop the solution. The more robust and complete the Services Enablers become, the more users will decide to use M2M solutions. Services can be applied in three different ways: communication providers can add it on top of the connectivity, owners of the connected things can run Services Enablement in-house and one can use an independent third-party.
From a pure technical point of view Services Enablement platforms are generic but the successful providers of these services will be very focused on a specific niche or industry. If we look at a straight forward consumer solution like sleep monitoring, there are several solutions available. But one day there will be a market leader and that solution will definitely include some kind of intelligence applied on the information gathered in the cloud. It could typically be world-class sleep experts who can look at your data and give advice or comparisons to relevant indexes. With such services available it will be difficult to sell a plain stand-alone sleep monitoring solution. What is done with the information collected will differ from industry to industry but the logic will still be the same: players in an industry will benefit from using the Services Enabler who can add most value to their business and they will most likely end up using the same one. Following this logic there will be a large number of Services Enablers each focused on a specific industry, application or niche. The marked development for Services Enablers seems likely to follow Geoffrey Moore’s theories about “crossing the chasm”. Targeting a specific pin in bowling alley is the way to cross the chasm. When on the other side, it’s possible to target another pin, using the first pin as reference.
I continue develop the Swedish M2M Service Enablers (SMSE) alliance and we just included two more companies: Springworks and Episcope. They both follow the logic above and focus on the Automotive industry and Process Industry respectively. I continue to believe that M2M Services Enablement will be a forte for Swedish start-ups.
August 4, 2012
Single purpose M2M solutions have started to appear in the market. They are typically addressing one specific problem with a combination of hardware, software and communication. If the problem addressed is clear and considered big enough by many people and the solution works well then the willingness to pay should be possible to build a business around. Provided the solution uses the cloud to deliver the service from, then expanding the solution to include generic devices like smartphones, pads and PCs is an interesting next step at least to access the data but maybe to run the entire application on as well.
A good example is Coyote from France who claims over 1.7 million users of their speed camera alert system in Europe. The service is also available as an app for iPhone/iPad, Android, Blackberry and for Parrot. A Coyote device cost about 250€ including one year of service. A solution like this is also interesting for mobile operators since one agreement can sell hundreds of thousands subscriptions of the same type and each deal like this provides opportunities to add service enablement services on top of the connectivity.
The two key success factors of products like these are a high quality solution to a reasonable big problem and ease-of-use out of the box. Then people are willing to pay reasonably well for the service and word of mouth will work for marketing. Easy to buy and use solutions are also interesting in sales channels. It is quite likely that we will see many more single purpose M2M solutions onwards.